Multimedia University has been in the education field for more than 20 years and has undergone countless changes, but it has always maintained its vision and mission to achieve the highest performance standards in teaching and the services we provide to students, faculty, and the community. As an educational institution, Multimedia University (MMU) is committed to achieving its vision of higher customer satisfaction through continuous improvement of an effective quality management system that meets the requirements of ISO 9001:2015 and applicable regulatory requirements. Multimedia University has been in the education field for more than 20 years and has undergone countless changes, but it has always maintained its vision and mission to achieve the highest performance standards in teaching and the services we provide to students, faculty, and the community. As an educational institution, Multimedia University (MMU) is committed to achieving its vision of higher customer satisfaction through continuous improvement of an effective quality management system